First Impressions Are Everything: How Design Wins or Loses Your Next Customer

A hand selects a customer satisfaction rating panel with smiley faces and star reviews on a laptop screen.

You’ve got roughly seven seconds. Maybe less. That’s all the time a potential customer in Ketchikan gives your brand before they’ve already formed an opinion about your credibility, your quality, your prices, and whether they’re going to stick around or click away. Seven seconds. No pitch. No explanation. Just design. Whether it’s your logo on […]